Independent solicitor-matching service — not a law firm or regulator General information, not legal advice

ARB guidance hub

ARB architect conduct and competence proceedings: guidance and solicitor matching

Guidance for registered architects responding to ARB screening, Investigations Panel decisions and Professional Conduct Committee proceedings.

Independent commercial matching service · Not a law firm · General information, not legal advice.

What this guidance covers

A stage-specific map for ARB.

Guidance for registered architects responding to ARB screening, Investigations Panel decisions and Professional Conduct Committee proceedings.

Use the supporting guides to move from the first notice through evidence, hearings, outcomes and any review. Start with the question raised by the latest letter rather than trying to read the whole process at once.

Common entry points

  • An ARB complaint has been made: first response
  • Unacceptable professional conduct and serious professional incompetence
  • ARB investigation evidence and the role of an Inquirer
  • Responding to an ARB Investigations Panel preliminary decision
  • ARB case-to-answer decisions and PCC referral

Guides for each stage

8 focused guides in procedural order.

Start with the guide matching the latest letter or decision. From there, you can move to the stages immediately before and after it, or return to this overview.

Guide 01

An ARB complaint has been made: first response

ARB can investigate registered architects for unacceptable professional conduct or serious professional incompetence. The first response should preserve the complaint and project record, distinguish professional discipline from a fee or contract dispute, and identify which version of the Architects Code applies to the events.

Read the guide
Guide 02

Unacceptable professional conduct and serious professional incompetence

ARB discipline is confined to unacceptable professional conduct and serious professional incompetence under the Architects Act. A departure from good practice or a client disagreement does not automatically meet either serious threshold; the allegation must be analysed against the evidence and applicable Code.

Read the guide
Guide 03

ARB investigation evidence and the role of an Inquirer

ARB may obtain party evidence and appoint an independent Inquirer for architectural advice, site inspection, interviews or a report. The architect should preserve authentic project material, clarify the scope of any inspection and answer technical issues without altering the underlying record.

Read the guide
Guide 04

Responding to an ARB Investigations Panel preliminary decision

The Investigations Panel may issue a preliminary decision where further written representations would assist before its final case-to-answer decision. This is a focused opportunity to address the panel's reasoning, new material or legal advice rather than repeat the initial response wholesale.

Read the guide
Guide 05

ARB case-to-answer decisions and PCC referral

The Investigations Panel refers an allegation where the evidence gives a realistic prospect of a UPC or SPI finding and proceeding is in the public interest. Referral is not a disciplinary finding; it defines the case that will move to the independent Professional Conduct Committee.

Read the guide
Guide 06

Preparing for an ARB Professional Conduct Committee hearing

PCC hearings are ordinarily public and decide referred allegations under the applicable rules. Preparation should follow case-management directions, organise project and witness evidence, and keep factual proof separate from the statutory characterisation and any sanction stage.

Read the guide
Guide 07

ARB PCC sanctions and publication

After a finding, the PCC may consider the sanctions authorised by the Architects Act and its current guidance. Evidence on seriousness, insight, remediation, risk and professional context should be specific, while the ordinary public nature of hearings and decisions creates separate reputational consequences.

Read the guide
Guide 08

Appealing an ARB Professional Conduct Committee decision

A statutory appeal from a PCC disciplinary order is distinct from asking ARB to revisit an Investigations Panel step or making a later registration application. The formal decision, order and reasons should be reviewed promptly against the Architects Act and the court deadline.

Read the guide

How an introduction works

The law firm remains independent.

A participating firm would assess your information, decide whether it can help and explain its own terms. An introduction alone does not create a retainer or guarantee an outcome.

  1. 01Choose your regulator and current stage.
  2. 02Provide only basic contact, stage and deadline information.
  3. 03Review the named recipient and referral disclosure before sharing.
  4. 04The independent firm decides whether to offer a consultation or accept the matter.

Primary-source register

Built from current regulator material.

Sources checked 19 September 2026. Check the linked regulator material for later amendments and use the corrections route if a source or summary needs attention.

Independent matching service

Need help identifying the right type of representation?

The matching service will open after participating firms, referral terms and privacy arrangements are verified.

How matching will work

The optional AI voice assistant is off.